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Contract Services

imageCity of Mission Viejo

Competitive Procurement of Solid Waste Collection Contracts

2000

Client Needs           

The City maintained separate residential and commercial contracts with different service providers.  The City’s diversion rate was 38%, and the City needed to implement new recycling services.  The City had service challenges such as attached housing in need of individual services, but limited storage space for carts, and shopping centers with limited bin space and collection vehicle access issues.  The City had an unsatisfactory experience during its previous transition from another hauler.

HF&H Solutions

HF&H managed the City’s competitive procurement process.  We toured the City, discussing service issues with the City and current haulers.  We collected and analyzed tonnage and other service data to provide proposers an accurate account of the services which they will be providing.  We drafted a commercial agreement and a residential agreement that included the City’s intent to fully automate residential services and to provide incentives for businesses to recycle.  We made arrangements for smaller carts and other special service arrangements for space constrained customers.

We evaluated the proposals received and assisted the City in negotiating favorable contracts for both residential and commercial services with the current commercial hauler, thereby limiting transition issues, while lowering rates. 

Results

  • Reduced overall rates by 12% - saving the ratepayers $6.4 million over the 8-year term
  • Smooth transition
  • City reimbursement of procurement costs by contractor
  • Contractor remits an Abandoned Item Collection Fee of $65,000 per year to City
  • Free commercial and multi-family recycling
  • A smooth transition to automated residential recycling and green waste collection
  • Curbside electronic waste collection at no additional charge
  • New alternative fuel collection vehicles powered by compressed natural gas and new residential carts
  • Improved reporting and performance requirements