SOLUTIONS
Protecting Your Interests
Penalties. Lost business. Litigation. Recordkeeping has become a high-stakes endeavor. At HF&H, our global
approach to recycling and solid waste audits prevents problems and protects your jurisdiction by ensuring accuracy, integrity, and excellence at every turn.
Audits You Can Trust
Reliable information makes all the difference. That’s why HF&H has developed a suite of recycling and solid
waste audit services you can trust. Our experts provide in-depth reviews to determine the accuracy of all your
hauler fee payments, reported tonnage, billing, and rate adjustment requests.
Dedicated to Details
HF&H clients gain peace of mind from our in-depth solid waste audits by:
Verifying that residential and business bills reflect approved rates and accurate service levels.
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Ensuring all franchise, AB 939, or other fees remitted are accurate.
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Confirming that haulers have complied with recycling and solid waste service contracts; made reasonable, appropriate rate requests and adjustments; and, accurately reported collected tonnage.
Developing and evaluating viable costs for recycling and solid waste services.
TOP-TIER AUDIT SERVICES
HF&H provides recycling and solid waste audit services tailored to the demands of public agencies.
Billing and Service Audits:
We audit residential and commercial customer bills to ensure they reflect approved hauler rates and match the level of services provided, including the collection frequency and the size and number of containers serviced.
Contract Compliance Audits:
We evaluate hauler performance
records to ensure they provide services to meet your recycling and solid waste service contracts. If hauler performance does not comply, HF&H offers
proven solutions.
Hauler Fee Payment Audits:
We determine the accuracy
of AB 939 fees and other solid waste disposal fees based on assessment and hauler information records.
Rate and Cost of Service Studies:
We review the cost of providing recycling and solid waste services in order to develop suitable rates or rate adjustment
strategies to meet financial goals.
Reviews of Rate Adjustment Requests:
We verify that hauler rate adjustment requests are sensible and correctly calculated.
Tonnage Audits:
We analyze hauler reports and supporting records to verify the amount of tonnage collected and establish correct diversion rates.