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CLIENT SURVEYS

Periodically, HF&H hires an independent consultant to survey all of our clients to determine their level of overall satisfaction with our work. In March 2006, HF&H retained the firm of Johnston Gremaux & Rossi, LLP (JGR) to perform our most-recent client satisfaction survey.

The procedures used by JGR to compile the results of the client satisfaction surveys were:
  • HF&H provided JGR with a complete list of clients for whom we had provided services to during the previous five years (2002-2006).
  • The surveys were mailed by JGR and respondents replied directly to JGR.
  • JGR compiled the results of the 143 surveys mailed.
We were proud to discover that the results of this client satisfaction survey found that:
  • 100% of respondents said "they would hire HF&H again!"
  • 100% of respondents said "they would recommend HF&H's services to another jurisdiction with similar needs!"
  • 100% of the respondents agreed that "HF&H staff were professional, experienced, and well-qualified!"
Please click on the link below to view the complete results of our client satisfaction survey.



HF&H Consultants, LLC
201 North Civic Drive, Suite 230
Walnut Creek, CA 94596
(925) 977-6950
19200 Von Karman Avenue, Suite 360
Irvine, CA 92612
(949) 251-8628