SOLUTIONS

Safeguarding Your Future

As cities grow and develop, needs change. As a result of this municipal flux, jurisdictions must modify recycling and solid waste programs, services, and goals in order to operate efficiently—but where do they begin? Without objective evaluations of their management decisions, financial position, and operational activities, many end up with more questions than answers. HF&H has the experience, knowledge, and insight to help.

Premium Performance

HF&H is committed to optimizing the efficiency of your recycling and solid waste programs and services. Our reviews ensure these operations are cost effective, achieve waste reduction goals, and meet long-term community needs by:

• Conducting management studies that accurately assess your management’s key assumptions. We make certain new or modified planning strategies and objectives are appropriate, financially sound, and viable.

• Providing operation evaluations that accurately determine the effectiveness, efficiency, and safety of services provided by your operator. We identify causes of performance shortfalls; offer proven recommendations to reduce costs and improve productivity and services; and assist with monitoring program results.

How Does Your Operation Stack Up? HF&H's database of industry benchmarks can help you to target areas for improvement in your systems and HF&H's experts can help you get there.

UNSURPASSED SERVICES

HF&H offers a comprehensive collection of services designed to enhance the performance and effectiveness of recycling and solid waste programs and services. We provide optimal solutions for each public agency we assist.

Cost of Service and Operation Review:

We use proven industry standards to objectively evaluate the relationships between your cost of services and operational productivity to ensure your goals are met or exceeded.

Facility and Program Design Review:

We assess existing facility and program designs to improve the bottom-line results of your operations.

Management Studies:

We analyze your key assumptions and develop strategic long-term plans to assure your jurisdiction meets projected operational, program, and capacity demands.

Organizational Studies:

We assess existing staffing and organizational structure to verify proper assignment of responsibility.

Strategic Planning Review:

We establish program goals and systems and provide recommendations of operational and programmatic improvements to ensure long-term needs and goals are met.

 

Gratifying Results

We focus on your unique goals and objectives. Our innovative approach to municipal and franchised operational reviews identifies and substantiates opportunities to enhance your recycling and solid waste operations. As a result of recent HF&H management and operations reviews, our clients have reported improvements such as a 10% decrease in routes, approximately $100,000 in reduced annual costs, and 10% increases in waste diversion. Our deep understanding of the recycling and solid waste industry allows our team of qualified experts to:

• Plan and implement effective diversion programs and collection systems.

• Evaluate operational effectiveness and develop recommendations for improvement.

• Provide dependable industry benchmarks for cost and service comparisons.

• Offer independent, objective appraisal of operational and financial performance.

“Your in-depth analysis of productivity associated with vehicles, equipment and testing asset purchases has saved ratepayers approximately $125,000 over the last three years.” Mark Bowers Solid Waste Program Manager City of Sunnyvale

ADVANTAGES YOU CAN TRUST

Client Satisfaction

Our clients have unanimously reported 100% satisfaction with our results, hire us again and again, and recommend our services to other jurisdictions with similar needs.*

Incomparable Support

HF&H delivers outstanding support every step of the way. We build long-term relationships and deliver long-term value for every client.

Substantial Results

We address your particular challenges and maximize your solid waste, recycling, and diversion results. We’ve saved our clients millions of dollars, collectively, through expert monitoring of contractor compliance.

One-Source Solutions

As a team with extensive public sector and private hauler experience, we collaborate and offer comprehensive solutions to your diversion compliance and contract performance issues.

Get to know us and discover why we’re the right choice for your management and operations services.

*Results of 2006 HF&H Client Satisfaction Survey conducted by Johnston, Gremaux & Rossi, LLP, Certified Public Accountants.